This is an archived Dallas College Online Catalog. Please visit our current Online CatalogOnline Catalog at https://www1.dcccd.edu/catalog/cattoc.cfm?loc=DCCCD.
Notice: This catalog is no longer actively maintained. Some of the links/pages may no longer function. We apologize for any inconvenience.
DCCCD 2002-2003 Catalog banner
Previous Catalog Years  Previous Catalog Years
Catalog Table of Contents  Catalog Table of Contents
    Associate in Applied Sciences Degrees Associate in Applied Sciences Degrees
         Associate in Applied Sciences Degree  Associate in Applied Sciences Degree
         Degree Plans (by Location)  Degree Plans (by Location)
         Degree Plans (by Subject)  Degree Plans (by Subject)
         Course Descriptions  Course Descriptions
DCCCD Core Curriculum  DCCCD Core Curriculum
DCCCD Core Curriculum  DCCCD Core Options for AAS Awards
Transfer Services  Transfer Services
Degree Plans - Marketing Careers - Customer Service Representative Certificate (Archived)

MARKETING CAREERS -- BUSINESS MARKETING - CUSTOMER SERVICE REPRESENTATIVE

Brookhaven and Cedar Valley only

(Certificate)

(Students pursuing this certificate program are waived from TASP requirements.)

Degree Plan Code: CERT.MRKT.CUSTOMER

This certificate program is designed to prepare students for marketing career opportunities in all areas of customer service.

CREDIT HOURS

SEMESTER I

MRKG 1311 Principles of Marketing 3
BMGT 1303 Principles of Management 3
BUSI 1301 Introduction to Business 3
SPCH 1311 Introduction to Speech Communications 3
PSYC 2302 Applied Psychology OR 3
PSYC 2301 Introduction to Psychology (3)
15

SEMESTER II

BMGT 1333 Principles of Selling 3
HRPO 1301 Customer Relations 3
ITSC 1401 Introduction to Computers OR 4
ITSC 1413 Internet/Web Page Development (4)
HRPO 2307 Organizational Behavior 3
ENGL 1301 Composition I 3
16

SEMESTER III

MRKG 1381 Cooperative Education - Business Marketing and Marketing Management OR 3
MRKG 1366 Practicum (or Field Experience) - Business Management and Marketing Management OR (3)
BMGT 1391 Special Topics in Business Administration and Management, General (3)
3
Minimum Hours Required 34
Skip to Home navigation