MARKETING CAREERS -- BUSINESS MARKETING - CALL CENTER SPECIALIST
Brookhaven only
(Skills Achievement Award)
(Students pursuing this award program are waived from TASP requirements.)
Degree Plan Code: SA.MRKT.CALL.CENTER
This sequence of courses will prepare students for entry-level employment in a call center environment by developing core proficiency in communications, computer literacy and customer service.
| CREDIT HOURS |
SEMESTER I
| POFI 1301 | Computer Applications I | 3 |
| SPCH 1311 | Introduction to Speech Communication | 3 |
| MRKG 1301 | Customer Relations | 3 |
| 9 |
SEMESTER II
| MRKG 1381 | Cooperative Education - Business/Marketing and Marketing Management | 3 |
| 3 |
| Minimum Hours Required | 12 |