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2003 - 2004 Catalog (Archived)
Degree Plans
Marketing Careers
Customer Service Representative Certificate

MARKETING CAREERS -- BUSINESS MARKETING - CUSTOMER SERVICE REPRESENTATIVE

Brookhaven and Cedar Valley only

(Certificate)

(Students pursuing this certificate program are waived from TASP requirements.)

Degree Plan Code: CERT.MRKT.CUSTOMER

This certificate program is designed to prepare students for marketing career opportunities in all areas of customer service.

CREDIT HOURS

SEMESTER I

MRKG 1311 Principles of Marketing 3
BMGT 1303 Principles of Management 3
BUSI 1301 Introduction to Business 3
SPCH 1311 Introduction to Speech Communications 3
PSYC 2302 Applied Psychology OR 3
PSYC 2301 Introduction to Psychology (3)
15

SEMESTER II

MRKG 2333 Principles of Selling 3
MRKG 1301 Customer Relations 3
ITSC 1401 Introduction to Computers OR 4
ITSC 1413 Internet/Web Page Development (4)
HRPO 2307 Organizational Behavior 3
ENGL 1301 Composition I 3
16

SEMESTER III

MRKG 1381 Cooperative Education - Business Marketing and Marketing Management OR 3
MRKG 1366 Practicum (or Field Experience) - Business Management and Marketing Management OR (3)
BMGT 1391 Special Topics in Business Administration and Management, General (3)
3
Minimum Hours Required 34