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Degree Plans - Marketing Careers - Call Center Specialist Skills Achievement Award (Archived)

MARKETING CAREERS--BUSINESS MARKETING - CALL CENTER SPECIALIST

Brookhaven only

(Skills Achievement Award)

  • Students pursuing this certificate are waived from the Texas Success Initiative (TSI) standards, but must meet course prerequisites.
  • Students must earn at least 25% of the credit hours required for graduation through instruction by the college awarding the degree.

Degree Plan Code: SA.MRKT.CALL.CENTER

This sequence of courses will prepare students for entry-level employment in a call center environment by developing core proficiency in communications, computer literacy and customer service.

CREDIT HOURS

SEMESTER I

POFI 1301 Computer Applications I 3
SPCH 1311 Introduction to Speech Communication 3
MRKG 1301 Customer Relations 3
9

SEMESTER II

MRKG 1381 Cooperative Education - Marketing/Marketing Management, General 3
3
Minimum Hours Required 12
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